Services Consensus Systems provides a dynamic array of services to organizations that want to work through challenging organizational, stakeholder, and management issues. Whether your needs are for one-on-one coaching and consultation in an immediate situation, training of key staff to better facilitate groups and negotiate differences, or management of a large and complex group project involving hundreds of participants in different parts of the country, Consensus Systems is equipped to assist you reach agreement, resolve persistent differences, and make critical decisions. Facilitation Services Small Meeting Facilitation When you need to foster group cooperation and coordination, or solve a simple problem, good facilitation is the key. We can keep people on time and on topic, making sure everyone participates and no one takes over. Large Group Facilitation When groups number more than 20 to upwards of 500, a different approach is needed. Such large groups may involve stakeholders at Town Hall meeting and other public forums. Or you may be working on a project that involves other departments and field offices. In both cases, we can manage the project, track participation and ensure you get balanced input from all key groups. Conflict Resolution, Mediation and Negotiation Diagnostic tools help assess disputes and design a plan for their resolution.  Implementation takes a systems approach to prevent or minimize future disputes, especially recurring ones. Mediation involves third-party assistance in settling or resolving disputes when it is difficult or impossible for disputants to work together directly. Consensus Systems also coaches clients on negotiations they are conducting by joining them at negotiations or consults with you between negotiation sessions. Needs Assessment Are you sure you are solving the right problem? Have to make a decision about whether a planned project is viable? Consensus Systems can provide an objective analysis of the requirements of the task at hand, and deeper insights into what your clients or users want.  This applies to Web development projects or the introduction of a new service. The assessment highlights the intersection of what your capabilities are and what the user needs. You’ll get explicit detail through direction interviews, issues forums and focus groups. Interactive Management Consensus Systems is only one of a handful of firms in the country trained and certified to practice “Interactive Management (IM).” This specialized methodology is designed to manage and resolve situations marked by a high degree of complexity.  IM is a specialized collection of consensus-building methods and techniques. Training Services Professional facilitation training in the right skills will equip your staff with precise methods and techniques to guide their work groups. This customized service gives you maximum convenience and cost-effectiveness.  The common skill set your staff will adopt will enable them to overcome any roadblocks to reaching consensus. Teaches basic negotiation skills and techniques, including when to use them in what situations. Electronic Collaboration Special challenges arise when you are working with teams spread around the country or with state or regional offices. Consensus Systems specializes in training groups to work smarter when they must collaborate, at least part of the time, electronically. Advanced training teaches people to connect link electronic collaboration with face-to-face collaboration to avoid unnecessary time and effort.