Situations in which Consensus Systems can assist your organization
Why is Consensus Systems is different from most facilitation firms?
We use methods. We are one of a very few firms that use professionally tested tools, techniques and approaches. This makes a profound difference to your organization. Our highly reliable, scientific methods can lead your organization to a deeper understanding of complex problems and illuminate best solutions.
Our unique approach brings you faster, proven results. We can increase the speed at which groups work by up to 20 times and deepen analysis by up to 7 times. And that’s validated by research! We bring you the only techniques in the field for which data are collected, published, and critiqued in professional journals.
Because we use proven methods, guesswork is eliminated. We don’t waste your time experimenting to find the right approach and we don’t learn at your expense. We are trained to diagnose your situation and proscribe the right remedy. Your groups begin work with the certainty—not just the hope—of getting on-target solutions. No other consulting firm can give you that degree of confidence in results.
The bottom line is that these methods allow you to efficiently and confidently
     ·   Reach agreement
     ·   Resolve persistent differences
     ·   Make critical decisions…
In a variety of situations.
Making Decisions
Scenario  #1. Your organization or department has had an ongoing issue on the table for a year—or more! No correct answer is obvious, or many possible solutions seem to exist. The situation may be highly complex and uncertain. You need a process to define, design and decide what to do.
Scenario  #2.  You must set priorities for financial resources as those resources—both time and money—are becoming scarce.  Without set priorities, the squeakiest wheel becomes the day’s priority.  You continue to put out fire after fire.
Scenario #3:  You need to get public input into a new plan.  You want to hear from everyone but don’t want meetings to turn into free-for-alls.  You’re looking for a solid way for people to give input, over and above speaking at the microphone for three minutes and providing written comment.  How do you involve dozens—or even hundreds—of people in a meaningful way?
Consensus System Solutions.
Through mapping, people take apart what they know individually … and then put it back together again as a group, with greater insight and understanding. The process leads to deep consensus, based on common knowledge of problems and shared ownership of actions that bring desired results. Issue Forums help experts and the public learn from each other not only about what’s important, but about why.  The public feels like it contributed, and decision makers get ideas they can use.
Resolving Differences
Scenario  #4. You’re developing a Web site because you want to communicate better with stakeholders. But every office or department has its own idea of how it should look and why their program should be highlighted.  The challenge is to mesh the competing demands and produce a site that serves users’ needs .
Scenario  #5.  Several departments need to collaborate on a complex document and people are arguing over basic terms and definitions.  Some are holding onto original meanings and others are redefining concepts to “move the organization out of the dark ages.”  Everyone is dug in to protect his or her own interests.  You need a document, not a dissertation.
Consensus Systems Solutions
We help organizations make reliable, informed choices when people can’t agree on the right thing to do. Methods such as single-text negotiation help participants move off of long-held positions to satisfy interests – their own and interests shared across departmental lines.  Using electronic collaboration tools, we can do the same for groups working in different places at different times.
Reaching Agreement
Scenario  #6.  You’re responsible for a problem with too many solutions—not too few!     Several options seem equally workable. No one stands out as the clear lead.  All the “if-this-is-the-situation…then-that’s-the-solution” scenarios have some merit.  You need to pick one option.
Scenario #7. Personality clashes are hindering the group’s progress. Issues have taken a backseat to turf debates. People spend entire meetings talking about side issues.  In short, the group process has gone amuck.
Consensus System’s Solutions.
Our methods clarify situations and point to solutions. We use structured workgroup processes, such as nominal group technique and idea-writing, that steer participants through a series of focused and open dialogues. We sequence discussions in the correct order to build momentum and reach.  Other facilitation tools keep groups on track.  Specialized methods such as trade-off analysis point to optimal choices when there doesn’t seem to be a way to decide.
A systematic approach to complex issues
Under the umbrella of “Interactive Management,” a number of tools and techniques comprise a methodology that delivers results with a very high degree of confidence.